This blog be inspired by the concept of Dale Carnegie.
If you have power and you ask people to do somethings. People will easily to do the things you said, but they also easily to ignore when you leave!
But if you have power to win people to your ways of thinking, it means that, even when you don’t request them to do the things you want, they will automatically to do this!
At the first glance, this skill hear really hard to achieve. But actually, you can learn it and apply to the really life by the principle that released by Dale Carnegie “Don’t criticize, condemn or complain” to request someone do something for you!
In his research, Dale Carnegie evidences by the experiment with the animals. It means that when an animal rewarded for good behaviour, it will learn much more rapidly and retain what it learns far more effectively than an animal be punished for its bad behaviour.
And it is the same when apply to humans. By criticizing, we do not make lasting changes and often incur resentment.
In his example, Carnegie uses the story of George B Johnston, a safety coordinator for an engineering company. The role of Johnston is responsible for the safety of employees by making sure that their will wear the helmet when working. At first, whenever he came across workers who don’t wear the helmet, he would remind them of the regulation and that they must comply. The result is immediately obey, but when he leaves, helmets being removed as soon as possible.
The next time, Johnston be asked to use another approached way. So, when he saw some of the workers didn’t wear the helmets, he asked if the helmets were uncomfortable or did not fit properly. Then, he reminded the men in the pleasant tone of voice that these helmets were designed to protect themselves from injuries and suggested them always worn in their shift. And the result was increased compliance with the regulation with no resentment or emotional upset.
So, if the next conversation, you would like to make people think the way you think, love the way you do. Let try to do this skill, and remember a quote “Everyone wants to be praise, No-one like to be complained”!